Dear Customer,We have back from Chinese New Year holiday. Our warehouses and offices have not been affected by the 2019-nCOV and are now working normally. Please don't hesitate to contact us if you need any help. Thanks so much.
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    Shipping & Handling

    Current delivery times for different express companies:
    IdImgCarrierTransit TimeTo Countries
    1DHLDHL3 - 5 working daysWorld wide
    2EMSEMS6 - 9 working daysWorld wide, except Netherlands
    3TNTTNT6 - 9 working daysWorld wide
    4UPSUPS3 - 5 working daysWorld wide
    5Royal MailRoyal Mail4-6 working daysUnited Kingdom
    Please notice: the tracking number by Royal Mail will be provided in 1-3 working days after order delivered and package can be tracked online in 5-6 working days (tracking avaliable only as goods arrive at UK)
    6Australia PostAustralia Post3-5 working daysAustralia
    7AramexAramex5 - 7 working daysMiddle East Countries: United Arab Emirates, Kuwait, Saudi Arabia, Turkey, Egypt, Israel, Sri Lanka, Bahrain, Iran, Iraq, Oman, Qatar, Cyprus, Jordan, Lebanon, Syria, Yemen, India, Bangladesh, Pakistan, South Africa
    8Hongkong PostHongkong Post14 - 20 working dayshongkongpost.com
    Ship to World wide 7-20 working days
    CountriesDelivery Days
    Asia countries4-8 working days
    United Kingdom, Ireland5-11 working days
    United States, Canada, Australia7-12 working days
    Western Europe countries: Spain, Greece, Germany, etc.8-15 working days
    France, Italy and other countries7-21 working days
    9Singapore PostSingapore Post7 - 20 working daysWorld wide, except Iraq

    Ship to World wide 7-20 working days, except Iraq.
    Delivery time to some countries

    CountryDaysCountryDaysCountryDays
    Australia5-8 Italy6-12 Switzerland5-8
    Canada6-12 Netherlands5-8 U.A.E6-10
    France6-9 New Zealand5-8 United Kingdom5-10
    Germany6-9 South Africa6-9 United States6-14
    India7-11 Sweden5-8
    10Pick up(to be picked up by yourself or your shipping agent in China, or using your DHL/UPS/Fedex collect account No. address for picking up: 416 - 419RM, 305# Sufa Building, Huafa North Road, Futian District, Shenzhen, China)

    Destinations

    We ship to virtually all countries. There are some restrictions applicable to some products, and some products cannot be shipped to certain destinations. If we are unable to ship your product, we shall contact you.

    Shipping Costs

    The shipping charges shown during checkout represent actual rates for most countries. In some cases, the shipping rates may be higher than what we have listed on this website. In such cases we shall inform you of any additional charges and await your confirmation prior to processing your order or transaction.

    Shipping Availability Date

    They shall be available for shipping within three (3) business days after payment has cleared.
    Please note, however, that any shipping availability or delivery dates, times or periods mentioned here, or otherwise quoted or communicated to you in any form or manner, are merely estimates and are not guaranteed, and may be subject to delays for a variety of reasons, some of which may or may not be within our control. For example, in some cases, your customs authority may hold your products which may delay the delivery date. Except as provided in the next paragraph, we shall not be responsible or liable for any late or non-delivery (for whatever cause or reason, and whether or not within our control).
    If any product is not released for delivery to you by within 14 calendar days from the date on which your order or transaction was accepted and your payment was received, or from the applicable estimated or quoted delivery date, whichever is the later, then either party may reject, cancel or terminate your order or transaction, in which event our sole and exclusive liability, and your sole and exclusive remedy, in respect of the late or non-delivery and the resulting rejection, cancellation or termination, shall be only a refund (without interest) of any payment you may already have made for such order or transaction.

    Insurance

    As between you and us , all risks of loss of, and damage to your purchased product(s) during the transportation process shall be borne solely and exclusively by you. Please note that, under applicable laws and/or international treaties, the liability of carriers, shippers, shipping agents and/or other relevant parties for any loss of or damage to product(s) handled by them may be excluded, fixed or limited. Accordingly, for all shipments, we recommend that you purchase appropriate, relevant and adequate insurance to cover against the risk of loss and damage during the transportation process. Please contact us to inquire about available insurance rates for your order or transaction.
    All items are carefully packed and addressed for export. Deliveries shall generally include customary one-way standard export packaging. (If, as an exception, we assume the packaging costs, then such costs shall be calculated on the basis of verifiable net costs.) However, should items become damaged or lost while in transit to you, we shall not be responsible or liable therefor.
    In the event that you purchase insurance, such insurance shall be upon and subject to the terms and conditions offered by the underwriter by whom such insurance is effected; provided however that the limit of the coverage provided by such insurance shall not be more than the invoice value of the items.
    In the event that you purchase insurance and you are required to file a claim for any loss of or damage to your product under such insurance through us, please contact us to initiate the claim. We shall then refund the cost or replace the item, but only if and after confirmation has been received from the insurance company regarding acceptance of the claim and payment of the compensation.

    About the Special Shipping mark

    We have provided the best shipping cost online for ordinary goods(no brand name, no battery inside) but please note: if your order contents following products: mobiles, batteries, MP3, MP4, MP5, MP9(build-in battery), Products with brand logo(such as NOKIA, iPhone, Wii, Xbox360, NDSL ect), This special shipping mark will be showed on the products listing in your shopping cart.

    trait-tech.com special shipping Special Shipping Cost Mark

    You'll see this mark on the product page, and catalog page once the item is classified into the special shipping Cost.